How to Reset a User’s Password

Goal:
To guide administrators on resetting a user’s password in Inistate.

Description:
As an admin, you can reset any user’s password from the User list. This will generate a temporary password that the user can use to log in before setting a new one.

Steps:

  1. Go to the User list
  2. Select/Search the user account that you want to reset the password.
  3. Click this icon > Click ‘Reset Password’

  1. Click 'Request new password. You will see a temporary password. Use it to log in, then you can change to a new password.